Assistant Lodge Manager - Mkuze
Phoenix Recruitment
About this role
Luxury Lodge in the Mkuze area is looking for an Assistant Lodge Manager.
The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure.
It is very important to acknowledge that you will be working within a very small team in close quarters with each other, a friendly demeanour and attitude is essential.
We are looking for a candidate that is an energetic individual and eager to learn and dive in, as well as able to handle staff confidently and respectfully and able to discern work from personal issues.
Duties:
Overseeing the entire camp operations and maintain standards implemented
Daily admin tasks such as stats, weekly orders, stock sheets and counts, petty cash, invoicing for check out guests.
Service of guest’s meals, including providing support to the FOH team by assisting with the meal set ups and service, ensuring service is run smoothly
Check in of guests upon arrival, Room checks for arrivals
Overseeing Housekeeping and Food and beverage team
Daily menu planning with Chefs according to Dietary requirements and ensuring no repeats of menu items
Sourcing of new goods for the lodge
Implementing new Protocols
Receiving deliveries and capturing stock on the system.
Ensuring the guest experience is of high standard and priority
Overseeing general maintenance and cleanliness of lodge and guests’ rooms
Requirements:
Grade 12
A formal hospitality qualification
Minimum of 2 years managerial experience at a 4 / 5* Camp
Nightsbridge knowledge is preferred
Excel knowledge is essential as well as other Microsoft Office programs
Interest in marketing & Social media platforms is preferred
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