Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer
MMC Group
Remote- Posted 1w ago
- Customer Support
- Full-Time
About this role
Headquarters: MMC Group
URL: http://www.mmcgrp.com
Benefits Verification Specialist – Remote
Pay: $17.00/hour
Schedule: Monday–Friday, 8:30 AM–5:30 PM EST
Breaks: 1-hour unpaid lunch + two paid 15-minute breaks
Work Setup: Remote | BYOD
Position Summary
We are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.
Responsibilities
- Verify patient insurance benefits and eligibility.
- Review coverage, cost share, provider options, and restrictions.
- Contact insurance companies and document benefit details.
- Assist with prior authorizations and claims appeals when needed.
- Complete accurate data entry and quality reviews.
- Identify and escalate missing information or reimbursement issues.
Requirements
- High school diploma/GED required.
- 2+ years of related experience or a 2-year degree.
- Healthcare, insurance, medical billing, or customer service experience preferred.
- Benefits verification experience strongly preferred.
- Strong computer, communication, problem-solving, and attention-to-detail skills.
- Proficiency with Outlook, Word, and Excel.
Remote BYOD position | $17/hour
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