Debtors Clerk (Hotel Exp Essential)

Hospitality Hire is urgently recruiting an experienced Debtors Clerk for an established hotel in Cape Town. We are seeking an experienced Debtors Clerk with previous hotel industry experience who has managed a monthly debtors book of approximately R6 million to R8 million. The successful candidate will take responsibility for a high-volume accounts receivable function, including debtor reconciliations, invoicing, payment allocations, collections, age analysis, credit control and account queries.

Hotel debtors experience and Opera proficiency are essential.

Minimum Requirements

Relevant financial qualification essential

Minimum 3–5 years' proven Debtors Clerk / Accounts Receivable experience within a hotel environment

Proven experience managing a monthly debtors book of approximately R6 million to R8 million

Experience managing multiple debtor accounts and high transaction volumes

Strong debtor reconciliation experience

Experience preparing and managing age analysis reports

Experience with 30/60/90-day ageing structures

Opera proficiency essential

Strong Microsoft Excel skills, including VLOOKUP, pivot tables and basic formulas

Solid understanding of credit control and collection procedures

Ability to investigate and resolve complex account discrepancies independently

Strong numerical accuracy and attention to detail

Excellent written and verbal communication skills

Ability to work under pressure and meet strict month-end deadlines

Strong organisational and prioritisation skills

Professional handling of confidential financial and client information

Key Responsibilities

Manage and maintain a high-volume hotel debtor book

Process and capture invoices and credit notes accurately

Verify invoices and supporting documentation

Allocate invoices to the correct debtor/customer accounts

Maintain accurate and up-to-date debtor records

Process authorised journals, adjustments and corrections

Generate and distribute monthly debtor statements

Perform monthly debtor reconciliations

Prepare and maintain current and 30/60/90+ day age analysis reports

Report overdue, high-risk and long-outstanding accounts

Follow up outstanding invoices via telephone and email

Manage structured collection processes

Negotiate payment arrangements professionally

Capture and allocate incoming payments accurately

Investigate unidentified deposits, short payments and overpayments

Resolve debtor and billing queries

Liaise with hotel departments regarding billing discrepancies

Assist with month-end close processes and audit requirements

Maintain accurate supporting documentation and audit trails

Important Screening Criteria

Candidates must be able to demonstrate hotel debtors experience, management of a R6 million–R8 million monthly debtors book and Opera proficiency.

Candidates without relevant hotel debtors experience will unfortunately not meet the essential requirements for this position.

Apply

Apply online through Hospitality Hire with your updated CV.

Please ensure your CV clearly reflects the value of the debtors book you have managed, your hotel experience and the systems you have worked on.

Only shortlisted candidates meeting the essential requirements will be contacted.