F&B Duty Manager – Waterfront Hotel – Cape Town

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About this role

F&B Duty Manager – Waterfront Hotel – Cape Town

Our client is seeking an experienced and hands-on F&B Duty Manager to join the Food & Beverage team of an established waterfront hotel in Cape Town.

We are looking for a confident hospitality professional who can lead from the floor, maintain excellent service standards and support the smooth running of daily restaurant, bar and broader F&B operations.

Description:

Key responsibilities will include:

  • Supervise daily Food & Beverage operations
  • Maintain strong guest service and presentation standards
  • Lead restaurant and bar teams during assigned shifts
  • Conduct pre-service briefings and allocate duties
  • Monitor service flow and respond to operational challenges
  • Handle guest requests, feedback and service recovery professionally
  • Ensure opening and closing procedures are completed correctly
  • Assist with stock controls and operational procedures
  • Monitor cleanliness, hygiene and readiness of F&B areas
  • Support staff training, coaching and performance
  • Coordinate effectively with Kitchen, Front Office and other hotel departments
  • Assist with functions, groups and special events when required
  • Ensure company SOPs and health and safety requirements are followed

Requirements:

  • Proven previous experience in Food & Beverage operations
  • Supervisory or Duty Management experience within a hotel, restaurant or similar hospitality environment
  • Strong restaurant and bar operational knowledge
  • Excellent guest relations and communication skills
  • Confident floor leadership ability
  • Strong organisational and problem-solving skills
  • Good understanding of stock and operational controls
  • Professional and well presented
  • Able to remain calm during busy services
  • Hands-on leadership style
  • Flexible to work shifts, evenings, weekends and public holidays

Salary & Benefits

  • Salary: Market Related
  • Employment: Permanent
  • Location: Cape Town

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