Head of Sales | Travel and Tours Company | Cape Town
J D Specialized Recruitment
About this role
๐๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a well-established Cape Town-based premium travel and tours company in sourcing an experienced ๐๐๐๐ ๐ข๐ ๐ฆ๐๐๐๐ฆ.
Our client is a reputable operator in the premium travel space, offering ground transport, guided tours and bespoke travel services to a high-end clientele. With a strong foundation in place, they are now looking to grow their sales capability and expand their presence across key channels including DM
Cs, five-star hotels and luxury travel agents.
The Head of Sales will lead all new-business acquisition, build and manage a capable sales team, and take ownership of targets, pipeline and forecasting. This is a commercial, hands-on role for someone who is equally comfortable personally closing new accounts and building the systems and team needed for sustainable growth.๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐Own and execute the new-business development plan, managing targets, budgets and priorities as agreed with the MD.
Lead day-to-day sales activity โ qualify leads, personally engage decision-makers, prepare proposals and presentations, and close priority new accounts.
Build and manage the Sales department, including recruiting approved hires, onboarding, coaching and ongoing performance management.
Develop new business across DMC, hotel and five-star venue channels, protecting the companyโs premium positioning and channel relationships.
Maintain an accurate and prioritised prospect database with clear opportunity stages, next actions and realistic pipeline forecasts.
Coordinate with the Client Relationship Manager and GM on new-account handovers, keeping new-business results clearly separated from existing-account growth.
Confirm operational feasibility with relevant teams before committing to clients; coordinate collateral, FA
Ms and client events as required.
Run weekly pipeline reviews, monthly sales reviews and quarterly market reviews; report on performance, forecast changes and corrective actions.๐ฆ๐ธ๐ถ๐น๐น๐ & ๐๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒProven B2
B sales leadership experience with a strong track record in new-business development and team building.
Experience selling through luxury travel, hotel, DMC or premium tourism channels is highly advantageous.
Strong commercial judgement โ ability to protect margin, manage pricing and assess revenue assumptions with credibility.
Excellent CRM, pipeline management and forecasting skills, with good proficiency in Excel and business reporting.
Exceptional communication and presentation skills, with the ability to represent a premium brand with confidence and discretion.
Valid driverโs licence and willingness to travel nationally for client visits and business development.
Relevant sales, business, tourism or hospitality qualification preferred, or equivalent practical experience.๐ฆ๐ฎ๐น๐ฎ๐ฟ๐- On application.๐๐บ๐ฝ๐น๐ผ๐๐บ๐ฒ๐ป๐- Permanent, full-time.๐ฆ๐๐ฎ๐ฟ๐: As soon as possible.โก๏ธ๐ฃ๐๐๐๐ฆ๐ ๐ก๐ข๐ง๐- Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you.