Hospitality Sales Executive - Luxury Hotel Sandton Region

A seasoned Hospitality Sales Executive is required for a luxury Hotel and Conference Centre.

Accommodation, Luxury Restaurant Venues, Banqueting, Conferencing, Premium Event Space, and the Spa facilities will be part of your sales stock portfolio.

Requirements and Qualifications:

Matric certificate – Grade 12

Sales diploma / degree

Hospitality or Tourism diploma / degree

Knowledge of property management and reservation systems (e.g., Infor/SCS and Dineplan) advantageous

At least 5 years’ experience in a sales role

At least 2 years’ experience in the hospitality industry

Excellent negotiation skills

Must have a valid driver’s license & must have own car

Must have a valid passport and be able to travel locally, regionally, or internationally as required

Must be able to work with all market segments

Key Areas of Responsibility:

Generate maximum revenue potential from Key Accounts, Prospecting Accounts, and New Business

Actively source new business opportunities through cold calling, networking, and referrals

Collaborate with the Marketing Team and attend and represent the property at various trade shows, workshops, and presentation/training sessions

Schedule and conduct sales calls, client meetings, virtual presentations, site inspections, and educational visits

Maintain and grow existing accounts in terms of revenue

Create awareness of the products by way of virtual presentations to potential clients

Update and manage client profiles on internal booking and reservation systems

Generate and tailor quotations to client requirements and upsell packages to include all aspects of the business (e.g., Conferencing & Events, Premium Event Space, Luxury Rooftop Venue, and the Spa)

Collaborate with the Banqueting and Food & Beverage teams to ensure the smooth execution of events

Follow up after events to ensure client satisfaction and encourage repeat business

Work closely with the General Manager on unit-based promotions and initiatives

Monitor booking trends and suggest promotions and special offers to mitigate ‘valley periods’Attend and contribute to internal meetings, operational meetings, and budget meetings

Expectations:

Ensure all correspondence is professional, accurate, and timely

Maintain detailed records of leads, calls, site-inspections, and events

Prepare weekly and monthly reports to track and record revenue and progress

Set clear sales objectives, and provide support where necessary

Develop and maintain good relationships with various internal stakeholders, including parent group entities and on-site dining partners

Host and organise incoming and outgoing educational visits as well as site inspections at the property

Support and assist the property in ad hoc projects

Liaise with the General Manager on a frequent basis and provide sales support with unit-based promotions and initiatives.