Night Auditor - Luxury Wine Estate - Franschhoek WC Winelands

Night Auditor required for a busy property in Franschhoek - Previous 4 or 5 Star Hotel experience essential - Preference will be given to candidates already based in the Winelands.

Duties:

Ensure that all company policies, procedures & SO

Ps are adhered to

Carries out a detailed audit on the previous day’s business & verifies the revenue taken

Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened

Check that all departures for the day have checked out or makes sure that they are checked in again when stays are extended

Produces Emergency Back-up reports  Balances pre-lists received by Reception during the day

Processes revenue allocation from all-inclusive Guest Bills to other departments

Checks the Guest Folio Pits to ensure all dockets have been processed and allocated to the correct bill Ensures that guest bills are correct and have the correct documentation attached prior to the departure of the guest

Closes down the point of sale equipment, which links F&B Sales outlets with the Front Office system in accordance with laid down procedures

Prepares guest key audits and establishes if any keys for vacant rooms are missing

Completes several other audits of rates, Food and Beverage Control, Laundry Charges and House Accounts

Prepares an end of shift Hand Over for other departments

Makes management aware of any irregularities found during the Night audit shift

Be available to work extra hours if circumstances require

Ensure that excellent customer service is delivered at all times

Ensure safety of all guests and attend to issues promptly

Any other duties that may be required