Sales, Marketing and Reservations Executive - Luxury Property Group - Parktown | LB

Head of Sales, Marketing and Reservations (EXCO Level)

Location: Johannesburg

Property Type: Luxury Hospitality Collection

Salary: Negotiable depending on experience

Kendrick Recruitment is seeking an accomplished and commercially driven Head of Sales, Marketing and Reservations to join the Executive Committee of a prestigious luxury hospitality collection. This is a senior strategic leadership opportunity for an experienced professional with a strong track record in revenue growth, market development, new business acquisition and luxury hospitality.

The successful candidate will lead the integrated Sales, Marketing and Reservations functions, drive accommodation revenue, expand domestic and international markets, strengthen direct business and build long-term strategic partnerships.

Requirements

Minimum 10 years’ experience in senior commercial leadership roles

Proven track record of leading sales teams and actively acquiring new business

Demonstrated success in developing and executing commercial growth strategies

Experience managing multi-functional, commercially focused teams

Strong understanding of luxury hospitality, tourism or travel markets

Experience managing commercial budgets, revenue targets and KP

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Proven ability to engage confidently at Executive and Board level

Strong understanding of sales, digital and traditional marketing, reservations and revenue generation

International market development experience advantageous

Experience within luxury hospitality, safari, experiential travel or premium lifestyle brands advantageous

Experience driving commercial transformation initiatives advantageous

Key Responsibilities

Lead national and international sales teams and set clear commercial targets

Develop and implement annual sales plans and market strategies

Drive accommodation revenue, market share, new business acquisition and customer retention

Oversee digital and traditional marketing strategies, including performance marketing, lead generation, CRM, SEO, PR and content

Drive measurable direct booking growth and channel optimisation

Lead the Reservations function, improving enquiry conversion, response times and booking performance

Build and maintain strategic relationships with key trade partners and industry stakeholders

Represent the collection at major industry events, trade shows, roadshows and sales missions

Monitor commercial performance, marketing ROI and revenue results, implementing corrective action where required

Identify new markets, partnerships and opportunities for commercial growth

Develop a pipeline of potential investment opportunities in collaboration with senior leadership

Provide market and guest insights to operational teams to ensure the collection remains aligned with evolving luxury travel trends

If you do not hear from us within 7 working days of submitting your application, please consider your application unsuccessful.