Assistant Lodge Manager - Mkuze

Phoenix Recruitment

About this role

Luxury Lodge in the Mkuze area is looking for an Assistant Lodge Manager.

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure.

It is very important to acknowledge that you will be working within a very small team in close quarters with each other, a friendly demeanour and attitude is essential.

We are looking for a candidate that is an energetic individual and eager to learn and dive in, as well as able to handle staff confidently and respectfully and able to discern work from personal issues.

Duties:

Overseeing the entire camp operations and maintain standards implemented

Daily admin tasks such as stats, weekly orders, stock sheets and counts, petty cash, invoicing for check out guests.

Service of guest’s meals, including providing support to the FOH team by assisting with the meal set ups and service, ensuring service is run smoothly

Check in of guests upon arrival, Room checks for arrivals

Overseeing Housekeeping and Food and beverage team

Daily menu planning with Chefs according to Dietary requirements and ensuring no repeats of menu items

Sourcing of new goods for the lodge

Implementing new Protocols

Receiving deliveries and capturing stock on the system.

Ensuring the guest experience is of high standard and priority

Overseeing general maintenance and cleanliness of lodge and guests’ rooms

Requirements:

Grade 12

A formal hospitality qualification

Minimum of 2 years managerial experience at a 4 / 5* Camp

Nightsbridge knowledge is preferred

Excel knowledge is essential as well as other Microsoft Office programs

Interest in marketing & Social media platforms is preferred