General Manager - 5-Star Heritage Boutique Hotel - Robertson Wine Valley, Western Cape | LB

General Manager - 5-Star Heritage Boutique Hotel - Robertson Wine Valley, Western Cape🚨 Urgent Vacancy

Kendrick Recruitment is searching for an experienced, commercially minded and genuinely passionate General Manager for a 5-star graded boutique hotel nestled in the heart of Robertson's Breede Valley - a celebrated destination in the heart of South Africa's Robertson Wine Valley.

This is not a back-office role. We are looking for a dynamic, hands-on leader who is as comfortable driving revenue and building trade relationships as they are managing day-to-day operations - someone who sees the commercial potential of this property and has the energy and skill to unlock it.

Please note: Candidates must be based in or willing to relocate to the Robertson area. This is a live-out position. Start date is as soon as possible.

Minimum Requirements:

Minimum 5 years' experience in a senior luxury hospitality management role - essential

Proven track record as a Hotel Manager, General Manager, Lodge Manager or Operations Manager

Strong sales, marketing and business development background - essential

Solid understanding of digital marketing, social media and online reputation management

Experience working with travel agents, tour operators, DM

Cs and online travel platforms

Strong understanding of revenue management, yield management and hotel distribution channels

Excellent networking and relationship-building skills within the tourism industry

Sound financial management including budgeting, forecasting and monthly reporting

Proficient in hotel reservation and property management systems

Relevant degree or diploma in Hospitality or Business Management

Valid driver's license - essential

Flexibility to work weekends and public holidays as required

Stable work history with contactable references

Key Responsibilities:🏨 Hotel Operations

Oversee daily operations across front office, housekeeping, F&B, spa and maintenance

Ensure exceptional, consistent guest experiences and service standards at all times

Monitor guest feedback and implement continuous improvements

Ensure full compliance with health, safety and hospitality regulations📣 Marketing & Business Development

Develop and implement marketing strategies to drive occupancy and revenue growth

Build and maintain relationships with tour operators, agents, DM

Cs, corporates and media

Manage and grow the hotel's online presence, reputation and social media platforms

Identify new business opportunities, revenue streams and strategic partnerships

Attend trade shows, tourism networking events and industry functions💰 Sales & Revenue Management

Drive occupancy and revenue targets through proactive sales initiatives

Develop and manage promotional campaigns, packages and corporate rate agreements

Monitor market trends, competitor activity and ensure effective rate and yield management👥 Leadership & Financial Management

Lead, motivate and develop a committed hotel team

Conduct performance reviews, manage scheduling and foster a guest-focused culture

Manage budgets, control costs and prepare monthly management reports

Work closely with ownership to achieve agreed strategic and financial objectives

Package:

Gross Salary: R30,000 per month (NEG)

Live-out position

Start: As soon as possible

Should you feel you are the right fit for this role, please apply with your updated CV, a motivation letter, contactable references and a recent head & shoulders photo ASAP!📌 Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.