Guest Experience Manager | Luxury Safari Lodge | Greater Kruger National Park | LS

🌿 Guest Experience Manager | Luxury Safari Lodge | Greater Kruger National Park 🌍An exclusive luxury safari lodge in the Greater Kruger National Park is seeking an experienced and guest‑focused Guest Experience Manager. This is an exceptional opportunity for a hospitality professional with a passion for personalised service and creating unforgettable guest journeys in a world‑class safari environment.💼 Package & Benefits

Salary: Negotiable, depending on experience📍 Location: Greater Kruger National Park🏡 Live‑in position🔑 Key Responsibilities

Deliver exceptional guest experiences throughout every stage of the guest journey

Welcome guests on arrival and ensure seamless check‑in and departure processes

Manage guest requests, preferences, and special occasions with professionalism and attention to detail

Coordinate closely with front office, housekeeping, kitchen, and guiding teams

Handle guest feedback promptly and effectively, ensuring complete satisfaction

Oversee daily guest activities and ensure smooth operational flow

Train and mentor guest‑facing staff to uphold luxury service standards

Assist with lodge administration and reporting where required✅ Minimum Requirements

Previous experience in Guest Experience, Front Office, or Lodge Management within a luxury lodge or five‑star hospitality environment

Exceptional guest relations and communication skills

Strong leadership and organisational abilities

High attention to detail with a passion for service excellence

Experience coordinating guest activities, special occasions, and personalised itineraries

Strong administrative and computer skills

Ability to work well under pressure in a remote environment

Valid driver’s licence advantageous✨ Ideal Candidate

A warm, professional, and guest‑focused hospitality leader with strong organisational skills, excellent interpersonal abilities, and a passion for creating memorable safari lodge experiences. 🌟📧 Apply now: Louisa@Apply Below