Hotel General Manager

Hospitality Hire is recruiting an exceptional and experienced Hotel General Manager for an exciting senior leadership opportunity in Montagu, Western Cape.

We are looking for an accomplished, commercially astute and hands-on hotelier who understands that exceptional hospitality is about far more than running the day-to-day operation.

This role is for a business-minded Hotel General Manager who can take full ownership of performance, lead with confidence, drive revenue, develop people and deliver an outstanding guest experience.

You will have genuine responsibility and accountability for the operation, with full P&L ownership and the autonomy to make decisions that positively impact commercial performance, service standards and long-term success.

THE OPPORTUNITY

You will take responsibility for:

Overall hotel operations and performance

Full P&L, budgeting and cost control

Rate strategy and yield management

Occupancy, ADR, Rev

PAR and GOP performance

Driving exceptional guest experiences and service standards

Leading, developing and retaining Heads of Department

Sales, marketing and channel management                                                                                                                                                                            Supplier and industry relationships

Monitoring guest feedback and online reputation

Monthly performance and owner reporting

Refurbishment and asset-care planning

Creating consistency, accountability and high standards throughout the operation. WHO ARE WE LOOKING FOR?We want a GM who is visible, involved and commercially curious. Who understand the hotel industry. Someone who walks the property, knows what is happening with their guests and team, understands the numbers and spots opportunities or problems before they appear on a month-end report.

You should be comfortable making decisions, challenging performance and taking ownership without waiting for constant direction. ESSENTIAL REQUIREMENTS8–10 years’ senior hospitality management experience

Strong experience within boutique or comparable hotel operations

Proven senior Hotel General Management experience

Strong P&L, budgeting and financial management capability

Excellent understanding of revenue management and rate strategy

Sound knowledge of hotel property management systems

Strong understanding of sales, marketing and distribution channels

Proven ability to lead and develop senior operational teams

Commercially astute and financially disciplined

Exceptional guest service orientation and attention to detail

Confident, independent and highly accountable

Strong relationship-building and communication skills

A genuine desire to live and work in Montagu, Western Cape. ADVANTAGEOUS

Multi-property management experience

Strong Food & Beverage management experience

An established network within the Western Cape hospitality or wine industry

Working knowledge of Afrikaans

German language skills would be an advantage. THE RIGHT PERSON

This is a long-term appointment for someone who wants to become invested in the business and the community.

We are looking for the GM who sees that occupancy is softer than expected for an upcoming weekend and immediately wants to know why and what can be done about it — not the GM who waits for the month-end report to identify the problem. POSITION DETAILS

Location: Montagu, Western Cape

Employment: Permanent

Start: As soon as a suitable candidate is available

Accommodation: Live-out

Working arrangement: Full-time and on-site

The role requires the flexibility expected of a senior hospitality leader, including evenings, weekends and being available when the operation requires it. READY FOR YOUR NEXT GENERAL MANAGEMENT CHALLENGE?If you are an experienced hotelier who combines commercial thinking, operational excellence, strong leadership and a genuine passion for hospitality, Hospitality Hire would like to hear from you.

Apply with your updated CV and contactable references. PLEASE NOTE THIS POSITION IS ONLY OPEN TO APPLICATIONS WHO HOLDS A VALID SOUTH AFRICAN ID