Junior House Manager / Assistant Concierge | Luxury Hotel | Cape Town, Western Cape | SS

NOW HIRING: Junior House Manager / Assistant Concierge | Luxury Hotel | Cape Town, Western Cape

About the Opportunity

Kendrick Recruitment is seeking a polished and service-driven Junior House Manager / Assistant Concierge to join a prestigious luxury hotel in Cape Town. This is a hands-on guest-facing role combining personalised concierge service, Front Office responsibilities and operational support within an exceptional 5-star environment.

The successful candidate will be highly organised, discreet and proactive, with a genuine passion for creating personalised and memorable guest experiences.

Key Requirements

• Minimum of 3 years’ experience in a similar role within a 5-star hotel or luxury hospitality environment.
• Formal Hospitality qualification preferred.
• Strong Front Office and Concierge experience.
• Excellent guest relations skills with confidence engaging with international guests.
• Experience coordinating airport transfers, transportation, restaurant reservations and bespoke guest experiences.
• Strong administrative background with exceptional attention to detail.
• Experience managing guest profiles, preferences, itineraries and special requests.
• Opera PMS experience essential.
• Strong computer literacy, including POS, Word, Excel and Outlook.
• Good knowledge of Cape Town’s restaurants, attractions, cultural experiences and leisure offerings.
• Excellent written and verbal English communication skills.
• Highly organised with strong multitasking and time-management abilities.
• Professional, discreet and composed when handling confidential guest information and requests.
• Proactive and able to anticipate guest needs.
• Strong team player with the ability to coordinate effectively across Housekeeping, F&B, Spa, Culinary and Front Office.
• Flexible and comfortable working early and late shifts.

Package

• Basic Salary: DOE
• Live-Out position.
• Medical Aid: 50% contribution towards the main member, capped at the applicable Discovery Health Key

Care plan.

• Pension: 6% employer contribution with 6% employee contribution.
• Monthly gratuity paid according to the applicable split.
• Staff transport available from designated pickup areas, or petrol contribution where applicable.
• Shift Times: Early 06:30–15:30 | Late 14:00–23:00.

For further information or to apply for this position, please contact:simone@Apply Below

Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.