JUNIOR RESERVATIONIST | LUXURY BOUTIQUE HOTEL | DURBAN, KZN | PP
Kendrick Recruitment
About this role
🌿 CAREER OPPORTUNITY: JUNIOR RESERVATIONIST | LUXURY BOUTIQUE HOTEL | DURBAN, KZN
Kendrick Recruitment is currently seeking a motivated and organised Junior Reservationist to join a luxury boutique hotel in Durban. This is an excellent opportunity for a hospitality professional looking to develop their reservations and guest service experience within an elegant hotel environment.📍 Location: Durban, Kwa
Zulu-Natal💼 Position: Junior Reservationist💰 Salary: R8,000 – R10,000 per month | Live-out
POSITION HIGHLIGHTS
- Assist with handling accommodation reservations, amendments, cancellations and guest enquiries.
- Respond to telephone and email enquiries in a professional and timely manner.
- Assist with maintaining accurate reservation records and ensuring all booking information is up to date.
- Communicate effectively with guests and internal departments regarding arrivals, departures and special requests.
- Provide friendly and efficient service throughout the reservation process.
- Assist with ensuring occupancy and availability information is accurately captured on the reservations system.
- Support the reservations team with administrative duties and general office tasks.
- Maintain a professional standard of communication with guests, travel agents and other relevant parties.
REQUIREMENTS
- Previous experience in reservations, front office or a similar hospitality environment would be advantageous.
- A hospitality qualification or relevant experience will be beneficial.
- Strong communication and administration skills.
- Excellent attention to detail and the ability to remain organised.
- Professional telephone and email etiquette.
- Computer literate, with experience using hotel or reservations systems advantageous.
- A positive, friendly and service-driven approach.
- Ability to work effectively as part of a team.
- Must be based in or around Durban and be able to work on a live-out basis.
HOW TO APPLY📩 Please send your CV to Pippa@Apply Below
If you do not hear from us within 7 working days, please consider your application unsuccessful.
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