JUNIOR RESERVATIONIST | LUXURY BOUTIQUE HOTEL | DURBAN, KZN | PP

Kendrick Recruitment

About this role

🌿 CAREER OPPORTUNITY: JUNIOR RESERVATIONIST | LUXURY BOUTIQUE HOTEL | DURBAN, KZN

Kendrick Recruitment is currently seeking a motivated and organised Junior Reservationist to join a luxury boutique hotel in Durban. This is an excellent opportunity for a hospitality professional looking to develop their reservations and guest service experience within an elegant hotel environment.📍 Location: Durban, Kwa

Zulu-Natal💼 Position: Junior Reservationist💰 Salary: R8,000 – R10,000 per month | Live-out

POSITION HIGHLIGHTS

  • Assist with handling accommodation reservations, amendments, cancellations and guest enquiries.
  • Respond to telephone and email enquiries in a professional and timely manner.
  • Assist with maintaining accurate reservation records and ensuring all booking information is up to date.
  • Communicate effectively with guests and internal departments regarding arrivals, departures and special requests.
  • Provide friendly and efficient service throughout the reservation process.
  • Assist with ensuring occupancy and availability information is accurately captured on the reservations system.
  • Support the reservations team with administrative duties and general office tasks.
  • Maintain a professional standard of communication with guests, travel agents and other relevant parties.

REQUIREMENTS

  • Previous experience in reservations, front office or a similar hospitality environment would be advantageous.
  • A hospitality qualification or relevant experience will be beneficial.
  • Strong communication and administration skills.
  • Excellent attention to detail and the ability to remain organised.
  • Professional telephone and email etiquette.
  • Computer literate, with experience using hotel or reservations systems advantageous.
  • A positive, friendly and service-driven approach.
  • Ability to work effectively as part of a team.
  • Must be based in or around Durban and be able to work on a live-out basis.

HOW TO APPLY📩 Please send your CV to Pippa@Apply Below

If you do not hear from us within 7 working days, please consider your application unsuccessful.