Key Accounts Manager - Cape Town
Phoenix Recruitment
About this role
Leading supplier of kitchen utensils, industrial cookware, commercial kitchens & appliances to the hospitality & food service industries based in Cape Town is seeking the skills and expertise of a vibrant and energetic Key Accounts Manager.
In this role, the Key Account Manager will effectively manage Dealer Accounts and will also generate new Accounts.
Duties:
Effectively develop & manage relationships with key dealers to meet and exceed definedmarketing objectives.
Key responsibilities include development of new clients & managing strong client relationships, extensive product knowledge, along with demonstrating the ability to accurately assess the business through utilisation of strong analytical skills.
Increasing distribution of brand portfolio to drive incremental volume and brand portfolioavailability.
Strong sales ability with proven sales track record (exceptionally strong hunter personality)
Strong project management skills with experience in the management of projects andprocesses.
Proactively manages customers’ satisfaction and service delivery by anticipating potentialservice problems, and monitoring satisfaction.
Requirements:
Post graduate degree/diploma in relevant field, preferably (hospitality, food & beverage).
At least 3-5 years proven working experience in sales management / key account management role.
Calm, level-headed, and be able to work under pressure and meet deadlines
A strong team player with a positive attitude and the ability to work independently andaccurately.
Excellent listening skills
Someone that builds rapport and credibility with clients and anticipates needs.
Clear concise written and verbal communication skills.
Establish a rapport and gains trust from customers, has empathy.
Persuasive, tenacious, charming and friendly
Builds and maintains relationships
Honest, trustworthy and has integrity
Presentable and articulate
Perpetual positive attitude and enthusiasm