About this role
Job Type: Fixed-term
Urgent Hire: Yes
Availability: Immediately
Salary: R17k-20k
Do you have a passion for hospitality and love creating unforgettable guest experiences? At Rest Easy, we believe in delivering more than just a key exchange – we create lasting connections by offering personalised recommendations and warm welcomes to all our guests. If you thrive in a team-oriented environment that values laughter, growth, and continuous learning, we want you on our team!About the Role: We're seeking a Junior Operations Assistant to join our dynamic team and play a key supporting role in our day-to-day operations. This is a fantastic opportunity for someone eager to learn and grow within the property management and hospitality industry. You’ll work closely with the Operations Manager and Senior Property Manager to ensure that operations run smoothly and provide exceptional service to our property owners and guests.
This role is ideal for someone who’s organized, tech-savvy, and enthusiastic about contributing to a fast-paced, collaborative environment.
Responsibilities:
Operational Support
Assist in tracking and assigning daily tasks to the maintenance team
Schedule and allocate shifts and tasks for housekeepers
Plan and coordinate daily operational activities across departments
Follow up on work orders to ensure timely and efficient completion
Communication & Coordination
Act as a communication bridge between internal teams, vendors, and suppliers
Communicate effectively through internal platforms, especially Slack, to streamline workflows
Schedule services and site visits with external providers
Liaise with guests or property owners as needed
Work closely with the Reservations Department to ensure seamless communication and support daily booking requirements
Vendor & System Support
Help maintain vendor relationships by requesting quotes and scheduling services
Support with managing our platforms (Airbnb, Boom, and Hostaway)
Admin Tasks
Help with general office duties, including filing, data entry, and scheduling
Minimum Requirements:
Matric / Grade 12 (a hospitality-related qualification is a plus)
Previous experience in property management or hospitality (advantageous, not required)
Must reside within 15km of the Atlantic Seaboard or Cape Town CBD
Strong interest in self-catering apartments or Airbnb operations
Exceptional organizational skills with the ability to multitask
Friendly, proactive attitude and a strong problem-solving mindset
Excellent verbal and written communication skills
Familiarity with Slack or similar team communication tools
Comfortable with technology and open to learning new systems
Application Process: Please submit your CV together with a compelling cover letter outlining your experience and how this role aligns with your professional goals to Careers@Apply Below