Receptionist – Hospitality Property – Muldersdrift
Hospitality Jobs Africa
About this role
Receptionist – Hospitality Property – Muldersdrift
Our client is seeking a friendly, professional and organised Receptionist to join the Front Office team of an established hospitality property in the Muldersdrift area.
This is a guest-facing role requiring someone who genuinely enjoys hospitality and can provide a welcoming, efficient and professional first point of contact for guests.
Description:
You will support the daily Front Office operation and assist guests throughout their arrival, stay and departure experience.
Key responsibilities will include:
- Welcome and assist arriving guests
- Manage check-in and check-out procedures
- Respond professionally to telephone and in-person enquiries
- Assist guests with property information and general requests
- Maintain accurate guest information and Front Office records
- Communicate guest requirements to relevant departments
- Handle guest queries and concerns professionally
- Assist with Front Office administration
- Maintain a professional and welcoming reception environment
- Coordinate effectively with Housekeeping, F&B and other operational departments
- Follow property procedures and guest-service standards
- Support shift handovers and daily Front Office requirements
Requirements:
- Previous Receptionist, Front Office or guest-service experience within hospitality advantageous
- Grade 12
- Hospitality qualification advantageous
- Strong guest-service orientation
- Excellent verbal and written communication skills
- Professional and well presented
- Good administrative and computer skills
- Strong attention to detail
- Friendly, approachable and confident with guests
- Able to remain calm and organised during busy periods
- Reliable and able to work effectively within a team
- Comfortable working shifts, weekends and public holidays
Salary & Benefits
- Salary: Market Related
- Employment: Permanent
- Location: Muldersdrift, Gauteng
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