Relief Lodge Manager I Field Guide Couple - Hoedspruit

Luxury Game Lodge based close to Hoedspruit is looking for a Relief Lodge Manager I Field Guide Couple.

Relief Lodge Manager:

Duties:

Ensure that the lodge is recognised as an award-winning and world-leading lodge.

Upholding the brand and overall operational standards.

Ensuring an overall world-class guest experience.

Front of House duties

Room Checks

Check in and induction

Administration

Hosting

Month end duties

Anchoring the lodge when the lodge manager is on leave/away

Assisting with all Health and Safety protocols.

Assisting with the maintenance system.

Assisting with team-related issues.

Monitor, control, and record stock levels for all departments.

Timeous support and communication with other departments across the business.

Requirements:

Grade 12

A formal hospitality qualification

At least 5 years in an anchor or relief manager role and / or assistant lodge management role.

Driver’s license essential.

Proven track record of successfully leading a large team (leading, motivating coaching etc).

Excellent at building guest rapport.

Excellent communicator.

Proven track record of achieving results | goals.

Strong problem-solving skills.

Ability to make quick but sound decisions.

Emotional Intelligence.

Field Guide:

Duties:

Partner with your Tracker and the Lodge Management team to ensure our guests have a world-class safari experience

Take your guests on game drives and bush walks

Along with the team, host meals with our guests

From time to time, you may be required to assist with maintenance around the lodge

Requirements:

A minimum of 2+ years’ experience as a Field Guide within a high-end, luxury safari lodge

FGASA Level 1 / 2

DEAT

Back Up or Full Trails will be an advantage

First Aid

Advanced Rifle Handling

Valid PDP License

Clear Criminal Record

SAPS competency

All legal requirements

Guest-centric

Solutions orientated

Ability to work independently and as part of a team

Ability to build rapport with your Tracker and the Guiding team

Position Details