Reservation & Ticketing Consultant - Cape Town

Phoenix Recruitment

About this role

Travel Consultancy based in Foreshore, Cape Town is looking for a Reservation & Ticketing Consultant to execute and manage the reservation and ticketing for Groups and FIT travellers and the execution of ticketing for respective accounts.

Duties:

Reservations & ticketing on Amadeus

Group booking experience on Amadeus

Invoicing on Quicktrav

Domestic, Regional and International reservations and ticketing

Good Fares knowledge

Experience with Corporate and Leisure bookings

International bookings – consulting to find the best routing and best fare for the request

Maintain all supplier relationships

Requirements:

Matric/Grade 12

Tertiary travel or tourism qualification would be preferred

At least 5+ years ticketing/reservation experience for group travel

Basic Financial Knowledge (Debits & Credits, Mark-ups, Calculating Margin & VAT, Cost of sales, Commission, Profit, Breakeven)

System knowledge on Amadeus and Quicktrav would be preferred

Microsoft Office (Word, Excel, Outlook)

Capacity for dealing with employers and workers at all levels

Confidentiality, tact and discretion when dealing with people

Excellent planning, Organisational, analytical and decision-making skills

Good conflict resolution skills

Integrity and Honesty

Good command of written and spoken English

Project Management skills

Good problem-solving skills

Ability to work towards deadlines

Accuracy and attention to detail