About this role
Requirements and Qualifications
Matric certificate – Grade 12 Sales diploma / degree
Hospitality or Tourism diploma / degree
Knowledge of Infor/SCS and Dineplan advantageous At least 5 years’ experience in a sales role
At least 2 years’ experience in the hospitality industry Excellent negotiation skills
Must have a valid driver’s license & must have own car
Must have a valid passport and be able to travel locally, regionally or internationally as required Must be able to work with all market segments
Key Areas of Responsibility
Generate maximum revenue potential from Key Accounts, Prospecting Accounts and New Business
Actively source new business opportunities through cold calling, networking and referrals
Collaborate with the Marketing Team and attend and representing The Hotel at various trade shows, workshops and presentation/training sessions
Schedule and conduct sales calls, client meetings, virtual presentations, site inspections and educational visits
Maintain and grow existing accounts in terms of revenue
Create awareness of the products by way of virtual presentations to potential clients
Generate and tailor quotations to client requirements and upsell packages to include all aspects of the business i.e Conferencing & Events, Level 45; Alto234 and the Spa.
Collaborate with Banqueting and Aurum to ensure the smooth execution of events Follow up after events to ensure client satisfaction and encourage repeat business Work closely with the General Manager on unit based promotions and initiatives
Monitor booking trends and suggest promotions and special offers to mitigate ‘valley periods’ Attend and contribute to internal meetings, operational meetings and budget meetings Expectations
Ensure all correspondence is professional, accurate and timely Maintain detailed records of leads, calls, site-inspections and events
Prepare weekly and monthly reports to track and record revenue and progress Set clear sales objectives, and provide support where necessary
Develop and maintain good relationships with various internal stakeholders
Host and organize incoming and outgoing educational visits as well as site inspections at The Leonardo
Liaise with the General Manager of The Hotel on a frequent basis and provide sales support with unit based promotions and initiatives.