Sales & Marketing Coordinator | Luxury Hotel | Cape Town | LB

📈 Sales & Marketing Coordinator | Luxury Hotel | Cape Town 🌍Kendrick Recruitment is seeking a motivated Sales & Marketing Coordinator to join a luxury hotel in Cape Town. This role supports the Sales & Marketing Department by optimising administrative efficiency, managing customer queries, and assisting the team in driving revenue growth.💼 Package & Benefits

Salary: Negotiable depending on experience📍 Location: Cape Town🏡 Live‑out position🔑 Key Responsibilities

Customer Relations & Sales Support

Build and maintain effective customer relationships, handling enquiries personally or over the phone

Assist the Sales Team with reservations for FI

Ts, groups, and conferences

Prepare rate proposals and follow up on business to maximise revenue

Handle non‑residential conference queries and generate new business opportunities

Maintain and update the customer database and all incoming guest queries

Administration & Reporting

Maintain accurate and efficient records, both manual and electronic

Assist management with MIS and departmental reporting

Manage inventory of all sales aids and promotional materials

Ensure compliance with health and safety policies within the department

Continuously improve operational efficiency and knowledge of own job function

Professional Standards

Maintain the highest standards of personal hygiene, dress, appearance, and conduct

Follow all departmental policies and work instructions diligently

Support the Sales & Marketing management as needed to achieve departmental goals

Success Metrics

Guest satisfaction and service excellence

Performance against budgets and targets

Cost‑saving initiatives and efficiency improvements✅ Minimum Requirements

Diploma or Degree from a reputable hotel school

Minimum 1 year of experience in a similar role

Fluent in English; additional languages advantageous

Proficient in Microsoft Office and Opera PMS systems

Excellent organisational, communication, and problem‑solving skills✨ This is an excellent opportunity for an organised and proactive professional to develop their career in luxury hotel sales and marketing, contributing to both guest satisfaction and revenue growth. 🌟