Senior Travel Advisor | Highly Exclusive Lodge & Tour Operator | LV

Kendrick Recruitment is seeking an experienced Senior Travel Advisor to join the tour operating / concierge team division of a highly exclusive collection of luxury safari lodges.

Based in Cape Town on a hybrid basis, this role involves creating bespoke African journeys for discerning guests and international travel partners. It is ideal for a polished, personable travel professional with strong tour operating experience, excellent destination knowledge and meticulous attention to detail.

Key responsibilities:

Design and coordinate tailor-made itineraries incorporating luxury safari lodges, boutique hotels, private transfers, flights and exclusive experiences.

Build lasting relationships with international travel advisors, DM

Cs, independent consultants and guests.

Convert enquiries into confirmed bookings and identify suitable itinerary extensions and upgrades.

Manage the full booking journey, from initial enquiry through to the guest’s return home.

Liaise with reservations, lodge and operations teams to ensure seamless delivery.

Manage booking accuracy, margins, allocations and inventory.

Maintain excellent product knowledge and participate in site inspections, training and trade events.

Requirements:

A minimum of five years’ experience in luxury travel, safari sales or high-end DMC operations, with strong tour operating experience.

Excellent knowledge of South Africa’s safari regions, Cape Town and the Winelands.

Proven ability to manage complex, multi-destination itineraries.

Exceptional written and verbal English, strong relationship-building skills and a warm, professional manner.

Commercial awareness, excellent organisational skills and a calm approach under pressure.

Proficiency in tour operating systems and Microsoft Office; Tourplan experience is highly advantageous.

Flexibility to support international clients across different time zones and during travel.