Support Consultant - Pretoria East

Software Company providing all-in-one property management solutions (PMS) to the hospitality industry based in Pretoria East is looking for a Support Consultant with a strong hospitality background.

We are looking for a young dynamic and experienced support consultant.

Duties:

Technical support (telephonic / in writing)

Training (should be comfortable dealing with people in English and Afrikaans)

Traveling to clients including to Mozambique, Botswana

Installation and demonstration of the Company's products

General administrative duties (filing, logging calls, testing new development etc.)

Conducting and demonstration excellent telephonic etiquette at all times.

Requirements:

Grade 12

A formal hospitality qualification will be an advantage

Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory.

Own transport

Fluent in Windows and Excel software

Excellent written and verbal English communication skills

Good people skills

Financial knowledge would be advantageous

Good administrative skills

Ability to work in a team environment

Must be able to work under pressure and juggle multiple tasks

Problem solving and decision-making capabilities

Outstanding organizational and interpersonal skills

High standards of customer service and commitment to customer satisfaction

High levels of integrity, honesty and compassion