Trails Guide - Madikwe

Phoenix Recruitment

About this role

5* Game Lodge in Madikwe is looking for a Trails Guide responsible for delivering safe, engaging and memorable wilderness experiences to guests through professional game drives, guided bush walks and guest hosting.

The role requires a passionate and knowledgeable guide who can provide exceptional guest service while maintaining strong relationships with trackers, fellow guides and all lodge departments. In addition to guiding, the position includes guest transfers to the airstrip, kids activities, dinner hosting, attending to unwanted creatures within suites, and assisting with general lodge maintenance when required and if not busy with guests.

The successful candidate must be confident, responsible, adaptable and safety-conscious, with excellent communication and people skills, a strong team spirit and a genuine passion for the African bush and creating memorable 5* guest experiences.

Duties:

Wake-up calls to guests and hosting guests for morning coffee

Conducting morning game drive

Check-in and check-out of guests

Hosting guests at high tea

Conducting afternoon game drive

Removing unwanted critters & creatures from guests' rooms during the day or night when needed

Removing snakes from public areas/suites

Airstrip clearing, pick up and drop offs while following Federal Air protocol

Conducting bush walks according to NWPTB regulations

Conducting kids activities for children under the age of 10 years old

Hosting guests during dinner every second evening and every boma evening

Assist with maintenance when needed/ on days when the guide does not have guests for game drives

Requirements:

FGASA Trails Guide (NQF2/NQF4),Viewing Potentially Dangerous Animals (VPDA),FGASA Advanced Rifle Handling (ARH),FGASA Nature Site Guide (NQF4),PDP

Minimum 3 years' experience required

First Aid (preferably Wilderness orientated),Department of Tourism registered (DEDECT) for Madikwe Game Reserve,SAPS Firearm Competency SASSETA 117705 / 119651 / 123519 or License to possess a firearm, CATHSETA certified

Package on offer:

Basic salary and increase for each FGASA qualification level.

Level 1 (NQF2): R15 400

Level 2 (NQF4): R15 900

Level 3 (NQF6): R16 400

R320 for each bushwalk

Medical Aid contribution after 3 months of R1 478.35

Accommodation, meals, uniform, & medical contribution (after 3rd month), laundry

Complimentary drink on game drive and two complimentary drinks when hosting guests16 Lodge bed nights per year for friends or family to visit

Access to use the lodge gym

Free access to Wi-Fi

Staff discount for drinks and curio items

Staff discount on flights

Leave cycle - work 36 days and off for 12 days21 Floating days per year to take when suitable for the company