Waiter - Franschhoek

Phoenix Recruitment

About this role

Luxury Wellness Retreat & Hotel close to Franschhoek is looking for a Waiter.   We’re seeking warm, attentive team players to help deliver a thoughtful and grounded dining experience, supporting both day and evening services with energy, care and curiosity.

Duties:

Work closely with the Restaurant Manager and broader front-of-house team to ensure smooth, connected service

Confidently describe dishes and ingredients, sharing the story behind the food with guests

Adapt to both day and night shifts, maintaining consistency and calm in a dynamic environment

Support team members across roles, including hosts, with a spirit of collaboration

Stay open to learning, feedback, and growth in a seasonal, evolving hospitality setting

Requirements:

Grade 12

A formal hospitality qualification will be an advantage

At least 2+ years’ experience in a high-end hotel / restaurant environment

Hands-on experience with cash register and ordering information system

Basic math skills

Excellent interpersonal- & communication skills

Strong customer service orientation and active listener

Attentive and patience for customers

Comfortable in dealing with very distinguished clientele

Must be well-presented