Assistant Management Couple (Field Guide I Admin & Reservations) - Kruger National Park

Phoenix Recruitment

About this role

Luxury Safari Lodge based close to Kruger National Park is currently looking for an Assistant Management Couple (Field Guide I Admin & Reservations)

Field Guide

Duties:

The Field Guide will be responsible for providing professional, informative and memorable experiences for guests.

Conducting guided activities and guest experiences

Sharing accurate and engaging information about wildlife, ecology and the surrounding environment

Ensuring guest safety and comfort during guided activities

Maintaining professional standards when interacting with guests

Assisting with the preparation and upkeep of guiding equipment

Reporting any operational, safety or maintenance concerns

Working closely with management and other team members

Assisting with general lodge or property operations when reasonably required

Requirements:

Be a qualified Field Guide

Hold a valid FGASA qualification

Hold the required DEAT registration/certification

Have a professional and guest-focused approach

Possess strong communication and interpersonal skills

Be responsible, reliable and safety-conscious

Have a genuine passion for wildlife, conservation and the bush

Admin & Reservations:

Duties:

The Admin Assistant / Reservationist will support the smooth day-to-day administration and operation of the lodge.

Reservations

General office administration

Maintaining records and filing systems

Assisting with correspondence and communications

Capturing and updating information accurately

Assisting management with administrative tasks

Coordinating information between different areas of the operation

Assisting with guest-related administration where required

Supporting stock, purchasing or supplier administration where applicable

Maintaining organised and accurate documentation

Assisting with general operational duties as required

Requirements:

Previous administrative experience or strong administrative capabilities

Be computer literate

Have good organisational and time-management skills

Have strong written and verbal communication skills

Be professional and comfortable communicating with guests, suppliers and team members

Be dependable and able to work independently

Pay close attention to detail

Be willing to assist with different aspects of the operation when required