Front Office Manager (Must have Opera Experience)

We are seeking a professional, experienced, and customer-focused Front Office manager to join our team. The successful candidate will be responsible to manage the daily operations of the Front Office Department. Supervise and support reception and front office staff. Handle guest queries, complaints, and special request efficiently. Manager reservations, check-ins, check-outs, and room allocations. Ensure accurate record keeping and reporting. Assist with staff training, scheduling, and performance management. Maintain company standards, policies, and procedures. The ideal candidate must have previous experience in a Front Office Management role within the hospitality industry. Strong leadership and people management skills. Excellent communication and customer service skills. Computer literacy and experience with hotel management systems. Ability to work under pressure and solve problems effectively. Professional appearance and positive attitude. Valid driver’s license will be advantageous.