General Manager | Leisure & Entertainment Venue | Hillcrest | LB

Kendrick Recruitment is seeking a highly capable and commercially minded General Manager for an exciting new leisure and entertainment venue opening in the Hillcrest area.

The concept will combine golf simulators, darts, a bar, retail/reception elements and a strong social and entertainment offering.

This is not a golf professional role. We are looking for an experienced, hands-on operator who can take ownership of the business from pre-opening through to full operation.

The successful candidate could come from a high-volume restaurant or QSR environment, entertainment or leisure venue, padel or sports facility, bar, club, lifestyle business or another busy customer-facing operation.

Key Responsibilities

Take ownership of the pre-opening operational setup

Develop the staffing structure and recruit the opening team

Plan rosters, shifts and management coverage

Implement SO

Ps, controls and reporting structures

Coordinate suppliers, stock, systems and operational readiness

Lead, train and motivate the team

Oversee the day-to-day operation once open

Manage budgets, P&L, labour costs, stock and profitability

Drive excellent guest experience and service standards

Develop promotions, events and initiatives to increase footfall and repeat business

Identify new revenue opportunities and ways to increase customer spend

Provide concise operational and commercial reporting to ownership

Candidate Requirements

Proven management experience within a busy customer-facing operation

Strong people leadership, recruitment and training experience

Sound understanding of budgets, cost control and P&L management

Experience with rostering, labour management and stock control

Comfortable working with POS systems and operational reporting

Commercially minded with a strong focus on revenue and profitability

Hands-on, organised and solutions focused

Confident working independently and taking ownership of results

Comfortable working evenings, weekends and within a seven-day-a-week operation

The ideal candidate will be entrepreneurial, highly operational and able to approach the venue as though it were their own business — identifying what needs to happen, putting a plan in place and making it happen.

Salary: R50,000 – R60,000 CTC per month, with a performance-based incentive structure to be introduced.