General Manager

Our client is seeking an experienced, commercially minded and highly personable General Manager to take overall responsibility for the operation, performance and continued development of two hotels in a beautiful countryside town in the Western Cape.

This is a hands-on leadership role for an accomplished hotelier who is equally comfortable overseeing the detail of daily operations, driving commercial performance, developing a strong team and building genuine relationships within the local community.

Essential experience and attributes

SA Citizen8–10 years of senior hospitality management experience, ideally within a comparable boutique hotel or small-hotel operation.

Experience working across more than one property would be advantageous.

A proven ability to work independently, take full ownership and make sound decisions with confidence and accountability.

High levels of integrity, discretion and trustworthiness.

Strong commercial and financial understanding, including budgeting, rate strategy, revenue performance and P&L management.

An exceptional guest focus, with a natural eye for detail and a commitment to consistently high standards.

A hands-on and instinctive leadership style, with the ability to build, motivate and develop a strong and cohesive team.

Sound knowledge of property management systems, marketing and revenue management.

Excellent relationship-building skills, with the ability to connect naturally with local people, suppliers, industry peers and professional contacts.

A genuine desire to live in and contribute to a countryside, small-town community.

Food and beverage management experience.

Fluent in English and Afrikaans (German language skills highly advantageous)

An established network within the Western Cape hospitality and/or wine industry.

Experience overseeing more than one property simultaneously.