HR Administrator - V&A Waterfront

Group of fast-food Restaurants based in the V&A Waterfront is looking for a HR Administrator to provide first-line administrative support across the full HR function for the group, operating 30 restaurants across the Cape Town, Southern Cape, and Boland regions with approximately 900 employees.

The incumbent ensures that employee master files, IR documentation, recruitment records, compliance trackers, and statutory returns are accurately maintained and audit-ready at all times.

Working closely with the HR Lead and Payroll Manager, the HR Administrator is the operational backbone of the HR department, keeping systems current, stores supported, and documentation aligned to HR Audit requirements and South African labour legislation.

Duties:

Employee Records & Masterfile Management:

Maintain complete, accurate, and audit-ready employee master files for all 900 employees across 30 stores

File new starter documentation within agreed SLA

Ensure ID, contract, induction, and payroll documents are filed correctly in the defined folder structure.

IR Administration:

Log all warnings, hearings, suspensions, and CCMA matters in the IR Tracker

Prepare and file disciplinary documentation

Track deadlines and escalate to HR Lead

Maintain case files in the 05

IR and Discipline folder structure.

Recruitment Administration:

Maintain the Recruitment Tracker

Coordinate interview scheduling

Process offer letters and pre-employment documentation

Monitor vacancy-open-days against the 60-day target

Liaise with Job Jack and store managers.

Compliance & Audit Readiness:

Maintain the HR Audit workbook and POE Binder

File monthly evidence aligned to KSA questions

Track store HR visit compliance

Support preparation for and close-out of HR Audits.

Payroll Support & BCEA Compliance:

Pull weekly hours from Gaap clocks

Flag 12-hour rest period breaches

Distribute deviation reports

Support monthly payroll input

File signed timesheets and payroll documents.

Statutory & Legislative Returns:

Support annual WSP/ATR submission

Maintain EE data for EEA2/EEA4 reporting

Track National Minimum Wage updates

File COIDA/WCL2 documentation

Update the Annual Statutory Calendar

HR Operations & Reporting:

Complete daily, weekly, and monthly HR Operations Tracker tasks

Maintain training stats (Vault/Domo/BI)

Update bench plan and organogram

Produce monthly HR reports for HR Lead.

Requirements:

Grade 12

Degree or Diploma in HR Management NQF Level 6 or equivalent

At least 2-3 years of experience in a similar role, preferably within an industry handling high volumes.

Attention to Detail

Organisational & Filing Skills

Confidentiality & Discretion

Time Management & Prioritisation

Written Communication

IR Administration Knowledge

Stakeholder Service Orientation

Systems & Process Compliance

Resilience Under Pressure

Team Collaboration