Sales & Functions Coordinator

The Venue Melrose Arch

About this role

Sales & Functions Coordinator

The Venue Group is looking for an experienced, energetic and sales-driven Sales & Functions Coordinator to join our team.

This role is ideal for someone who enjoys both selling and coordinating events and is confident taking ownership of a booking from the initial enquiry through to confirmation, planning and operational handover.

Key Responsibilities

Manage function enquiries from initial contact through to confirmation.

Prepare accurate quotations, proposals and contracts.

Proactively follow up on enquiries and quotations to convert business.

Conduct client meetings and venue site inspections.

Achieve individual and venue sales targets.

Identify opportunities to upsell food, beverage, technical services and other event requirements.

Manage confirmed bookings, including menus, guest numbers, layouts, technical requirements, décor, timings and special requests.

Prepare detailed function sheets and ensure accurate handover to operational teams.

Follow up on contracts, deposits and outstanding payments.

Maintain accurate booking records and an up-to-date sales pipeline.

Build strong relationships with corporate clients, agencies and event organisers.

Follow up after events to obtain feedback and encourage repeat business.

What We’re Looking For

Previous experience in event sales, functions, hospitality or venue coordination.

Strong sales ability with a proven focus on converting enquiries.

Excellent communication and client service skills.

Strong attention to detail and organisational ability.

Confident in preparing quotations and working with budgets and pricing.

Ability to manage multiple events and deadlines simultaneously.

Proactive, professional and comfortable following up and closing business.

Able to work effectively with operational, kitchen, technical and accounts teams.

This is a sales-focused position with full responsibility for your own enquiries and bookings. The successful candidate will be expected to actively drive revenue while ensuring every confirmed function is accurately planned and handed over for successful execution.