Senior Lodge Anchor/Assistant Lodge Manager - Luxury Boutique Lodge - Sabi Sands | SL

Senior Lodge Anchor / Assistant Lodge Manager - Luxury Safari Lodge - Sabi Sand, Greater Kruger

Kendrick Recruitment is searching for an operationally strong and guest-focused Senior Lodge Anchor / Assistant Lodge Manager for a well-loved, privately owned luxury safari lodge in the northern Sabi Sand Game Reserve, set on an iconic waterhole with exceptional Big Five game viewing.

This is a genuine management role - not simply a relief position. The successful candidate will become an integral part of the leadership team, working alongside the General Manager to refine systems, elevate standards and shape one of the Sabi Sand's most authentic safari experiences.

A note from the lodge: Character, attitude and long-term commitment are valued as highly as qualifications. The right candidate will be rewarded with a package that reflects their true value.

Minimum Requirements:

Minimum 3 to 5 years' experience in a senior operational role within a luxury lodge or boutique hotel environment - essential

Strong Food and Beverage background - essential and non-negotiable

Proven ability to operate confidently across multiple lodge departments

Experience relieving or supporting departmental heads across FOH, F&B, housekeeping and kitchen

Strong HR knowledge and the ability to manage, mentor and develop staff

Solid understanding of OHS compliance and workplace safety practices

Excellent administrative and organisational skills

Confident making independent operational decisions

Natural leader with a hands-on, proactive approach

Exceptional guest engagement, communication and hosting skills

Experience coordinating special events and venue management advantageous

Knowledge of procurement, stores and stock control advantageous

Relevant hospitality qualification advantageous

Stable work history with outstanding, contactable references

Key Responsibilities:🍽️ Food & Beverage

Maintain and continuously enhance the lodge's dining experience across all settings

Oversee F&B service standards, presentation and guest interaction throughout all meal services

Coordinate bush breakfasts, boma evenings, special dining events and venue setups

Relieve the F&B Manager during off cycles and maintain full operational continuity🏨 Multi-Department Relief Management

Provide confident operational support and relief across all departments as required including Front Office, Guest Relations, Housekeeping, Kitchen Operations and Procurement

Ensure departmental standards are upheld consistently during all relief periods

Identify opportunities to improve systems, standards and the overall guest journey👥 Leadership & People Management

Mentor, develop and motivate staff across departments

Support HR functions including performance management, training and compliance

Ensure full compliance with OHS standards and workplace safety requirements across the operation

Foster a culture of accountability, excellence and continuous improvement🌟 Guest Experience

Be a visible, warm and professional presence throughout the lodge

Proactively identify and act on opportunities to elevate service and create memorable moments

Handle guest feedback, special requests and service recovery with confidence and grace

Contribute meaningfully to the lodge's overall hospitality culture and standards⚙️ Operational & Administrative

Work closely with the General Manager on operational planning and continuous improvement

Assist with procurement, stores management and stock controls where required

Maintain accurate records, reporting and administrative functions across departments

Package:

Competitive salary negotiable based on experience and suitability

Live-in: Accommodation and meals provided

Uniform provided

Rotation: 3 weeks on / 1 week off

Should you feel you are the right fit for this role, please apply with your updated CV, a motivation letter, contactable references and a recent head and shoulders photo ASAP!📌 Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.