Wedding Coordinator - Modimolle (Nylstroom)
Phoenix Recruitment
About this role
Safari Lodge close to Modimolle (Nylstroom) is looking for an experienced Wedding Coordinator.
Duties:
Respond promptly to wedding enquiries, providing detailed proposals and quotations, and ensuring efficient turnaround times.
Proactively follow up on all wedding enquiries to convert leads into confirmed bookings.
Maintain and update daily reports, including enquiry status, confirmed bookings, and client information on relevant systems.
Coordinate all aspects of wedding planning with clients, including timelines, décor, catering, and onsite activities.
Conduct site inspections and venue show-arounds for prospective wedding clients.
Build and maintain strong relationships with past clients to encourage referrals and repeat business.
Prepare detailed wedding function sheets, floor plans, and event briefs, ensuring clear communication with all internal departments and external suppliers.
Manage and update guest rooming lists, including allocations and amendments where required.
Assist with wedding product development and enhancement of packages and offerings.
Monitor and follow up on deposits and payments in line with contractual agreements.
Oversee wedding day coordination, ensuring seamless execution and a high standard of service delivery.
Requirements:
Grade 12
A formal wedding, events / banqueting qualification
At least 2+ years’ experience in a similar position
Excellent customer service skills to ensure client satisfaction.
Strong verbal and written communication skills.
Excellent organizational and administrative skills with keen attention to detail.
Ability to manage and inspire teams to deliver memorable events.
Creative problem-solving and critical-thinking skills to handle unexpected challenges.
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